Legal Information
On this page, you will find both our Privacy Policy and Terms & Conditions — how we handle your data and how our services work.
Privacy Policy
Last updated: April 2026
We are committed to handling your personal data in a clear, transparent, and respectful way. This Privacy Policy explains what information we collect, how it is used, and how it is protected when you use this website.
1. Data Controller
The operator of this website is responsible for the processing of personal data described in this policy.
For any questions, you can contact us directly.
2. Personal Data We Collect
We may collect personal data that you voluntarily provide when contacting us, including:
– name
– email address
– phone number (if provided via phone or messaging apps such as WhatsApp)
– any information you include in your message
This data is used only to respond to your inquiry and organize your booking if you choose to proceed.
We store communication (emails and messages) to ensure consistent and reliable service.
3. Data Collected Automatically
When you visit this website, certain technical and usage data may be collected automatically, including:
– IP address
– browser type and version
– device type and operating system
– approximate location (based on IP)
– pages visited and time spent
– navigation paths
– clicks, scrolling, and interactions
– referral source
– date and time of visits
This data is processed in an aggregated and non-identifiable manner and is used to improve website performance and user experience.
4. Cookies and Tracking Technologies
This website uses cookies and similar technologies, grouped into three categories:
Essential cookies
Required for the website to function properly. These cookies enable basic functions such as security, page loading, navigation, and saving your preferences. They cannot be disabled.
Tracking / Analytics cookies
Used to understand how visitors interact with the website (e.g. pages visited, time spent, clicks, and scrolling). This helps improve the website.
Advertising cookies
Used occasionally to show ads to users who have previously visited the website. These are used in a limited and non-aggressive way.
We use tools such as Google Analytics and Microsoft Clarity to analyze general website usage.
5. Legal Basis for Processing
We process personal data based on:
– your request (pre-contractual communication)
– our legitimate interest in operating and improving the website
6. Data Sharing
We do not sell personal data.
We may share limited data only when necessary to provide our services, including:
– website hosting via Squarespace
– analytics providers (Google Analytics, Microsoft Clarity)
– local partners involved in delivering your tour
Such sharing is limited to what is necessary.
7. International Data Transfers
Some of the services we use may process data outside your country or the European Economic Area. In such cases, appropriate safeguards are applied in accordance with applicable data protection standards.
8. Data Retention
We retain personal data only for as long as necessary to:
– respond to your inquiry
– provide the requested service
– maintain communication records
We do not retain data longer than necessary.
9. Data Security
We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
10. Your Rights
You have the right to:
– request access to your personal data
– request correction of inaccurate data
– request deletion of your data
– restrict or object to processing
You can exercise these rights at any time by contacting us.
11. Children’s Privacy
This website is not intended for children, and we do not knowingly collect personal data from children.
12. Internal Data Handling
We manage the website and communication internally. Your data (emails, messages, and contact details) remains within our systems and is not shared beyond what is necessary to provide the service.
13. Third-Party Services
This website relies on third-party services (such as hosting and analytics providers), which may process technical data as part of their operation.
14. Contact
If you have any questions regarding this Privacy Policy or your personal data, you can contact us directly.
By using this website, you agree to this Privacy Policy.
Terms & Conditions
Last updated: April 2026
By using this website or booking a tour, you agree to the following:
1. Bookings
A booking is confirmed once we agree on the plan, availability, and pricing.
You will always receive clear information before anything is finalized.
We reserve the right to decline or adjust a booking if necessary to ensure a smooth and realistic experience.
2. Payment
Payment is made in cash on the day of the tour, as agreed in advance.
There are no online payments through this website and no hidden costs.
ATMs are widely available if needed.
3. Cancellations and Rescheduling
We understand that plans can change.
If you need to cancel or reschedule, please inform us as early as possible.
We usually send a short reminder before the tour to keep everything clear and avoid misunderstandings.
Last-minute cancellations may affect availability for other guests.
4. No-show
If you do not arrive at the agreed time and location without prior notice, the booking may be considered cancelled.
If you do not arrive at the agreed time and location without prior notice, the booking may be considered cancelled.
5. Changes and Cancellations by Us
In rare cases, we may need to cancel or adjust a tour due to unforeseen circumstances (such as weather, road conditions, or other factors beyond our control).
If this happens, you will be informed as early as possible.
We will offer an alternative solution where possible.
6. Shore Excursions (Cruise Guests)
Shore excursions are carefully planned in advance to avoid any risk of delay.
Only tours that can reasonably be completed within the available time are offered, and all details are agreed before booking.
Participants are responsible for providing accurate timing information related to their cruise schedule.
We are not responsible for issues arising from incorrect or incomplete information provided by the participant.
7. Responsibility
Participants are responsible for their own safety, health, and personal belongings during the tour.
By joining a tour, you acknowledge that you participate at your own risk.
We are not responsible for:
– personal injury
– loss or damage of personal belongings
– delays caused by factors outside our control (traffic, weather, third parties)
8. Insurance
Participants are responsible for arranging their own travel and health insurance if needed.
9. External Factors
We are not responsible for disruptions caused by external factors such as:
– weather conditions
– traffic delays
– road closures
– actions of third parties
10. Nature of Experience
Our tours are designed as relaxed, private experiences.
While we aim to provide a smooth and enjoyable experience, some flexibility may be required depending on real conditions on the day.
11. Use of Website
All content on this website is provided for informational purposes.
We make reasonable efforts to keep information accurate, but details may change over time.
12. Contact
If you have any questions, feel free to contact us directly.
By using this website or booking a tour, you agree to these Terms & Conditions.